Terms of Service

Last Updated: July 2026

Welcome to www.healthnovagroup.com (the “Website”), operated by HealthNoVa Group LLC (“we,” “our,” or “us”). Please read these Terms of Service (“Terms”) carefully before using our Website or engaging our professional healthcare administrative, practice launch, and Revenue Cycle Management (RCM) services.

By accessing or using our Website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our Website or services.

1. Nature of Services

HealthNoVa Group LLC is a business-to-business (B2B) healthcare services provider specializing in:

  • End-to-End Revenue Cycle Management (RCM): Medical billing, coding, claim scrubbing, aging accounts receivable (A/R) recovery, and payer follow-up.

  • Practice Launch & Startup Solutions: Medical credentialing, payer contracting, software (EHR/PM) integration guidance, and administrative setup for new medical practices.

Our services are designed specifically for licensed healthcare providers, medical practices, clinics, and healthcare organizations operating within the United States.

2. Target Audience & Eligibility

Our Website and professional services are intended solely for business and professional use by healthcare providers and medical organizations. By using this Website or engaging our services, you represent and warrant that:

  • You are an authorized representative of a licensed US healthcare practice, facility, or medical business.

  • You are at least 18 years of age and possess the legal authority to enter into binding business agreements.

  • No User Accounts: This Website operates as an informational and lead-generation portal. Users cannot create personal accounts, client portals, or log into the site directly. Client data and reporting are managed through separate, secure, HIPAA-compliant enterprise communication channels.

3. Pricing, Billing & Payment Terms

HealthNoVa Group LLC offers two primary pricing structures depending on the scope of services required:

A. Percentage-Based RCM Services

  • Our ongoing medical billing and RCM services are typically billed as a percentage of the total monthly collections generated by the client’s practice.

  • Depending on practice volume, specialty, and customized service plans, our standard RCM rate ranges between 3% and 8% of monthly collections. The exact rate will be defined in a separate signed Master Services Agreement (MSA).

  • Cancellation Policy: Percentage-based RCM contracts are subject to the specific duration, termination, and expiration clauses outlined in the client’s individual service agreement. Services may only be cancelled in accordance with the formal notice periods stipulated in that signed contract.

B. Flat-Fee & Turnkey Projects

  • Certain standalone services—such as Practice Launch packages, provider credentialing, payer contracting, and one-time billing audits—are billed on a fixed, flat-rate basis.

  • Refund Policy: All flat-fee services, startup packages, and customized operational setups are strictly non-refundable once payment has been processed and service implementation or administrative work has commenced.

4. HIPAA Compliance & Data Protection

We prioritize the security and confidentiality of all healthcare data:

  • US Healthcare Compliance: HealthNoVa Group LLC operates in strict compliance with the Health Insurance Portability and Accountability Act (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, and applicable federal healthcare regulations.

  • Business Associate Agreements (BAA): Before accessing, storing, or transmitting any Protected Health Information (PHI) for billing or operational purposes, HealthNoVa Group LLC and the client practice will execute a formal, legally binding Business Associate Agreement (BAA).

  • GDPR Alignment: Where applicable to international business visitors, we maintain data privacy protocols aligned with the General Data Protection Regulation (GDPR) regarding non-medical personal website data (such as contact form submissions).

5. Intellectual Property Rights

  • Our Intellectual Property: All content on this Website—including but not limited to text, graphics, logos, website design, software, code, layout, timelines, and branding—is the exclusive property of HealthNoVa Group LLC and is protected by United States and international copyright and trademark laws. You may not copy, reproduce, scrape, distribute, or create derivative works from our Website without prior written consent.

  • Client Data Ownership: Healthcare clients retain full and exclusive ownership of their proprietary practice data, patient medical records, financial logs, and clinical information shared with us for RCM processing.

6. Prohibited Conduct

When accessing our Website, you agree not to:

  • Use the Website for any unlawful, fraudulent, or malicious purpose.

  • Attempt to gain unauthorized access to our servers, internal networks, or client communication systems.

  • Use automated scripts, scrapers, or bots to extract content, pricing, or proprietary layouts from our Website.

  • Transmit any viruses, malware, or harmful code through our contact forms or submission interfaces.

7. Governing Law & Jurisdiction

These Terms of Service and any business engagement with HealthNoVa Group LLC shall be governed by, construed, and enforced in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any legal disputes or claims arising out of or related to these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located within the State of Wyoming.

8. Modifications to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be effective immediately upon posting on this page, with the “Last Updated” date revised accordingly. Your continued use of the Website following any changes constitutes your acceptance of the new Terms.

9. Contact Information

If you have any questions, legal notices, or copyright inquiries regarding these Terms of Service, please contact us at:

HealthNoVa Group LLC

Address: 30 N Gould St Ste R, Sheridan, WY 82801, USA

Email: info@healthnovagroup.com

Website: www.healthnovagroup.com

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